100 Percent of Patients Recommend Clifton Park Hospital
Thursday 5 April 2018

We ask all our patients to complete a short survey called a Family & Friends Test after their appointment.

It is great to see that 100% of patients in February said they would be extremely likely to recommend the hospital to friends and family if they needed similar care or treatment.

Here are selection of comments we receieved thoughout February. Thank you to all our patients for their lovely comments.

“Great hospital, fantastic staff, spotless rooms.”

“My consultant and Clifton Park Hospital came recommended and I have to say I have not been disappointed. Excellent care, communication and overall great to be looked after following surgery in a safe and clean environment – thank you so much for my new lease of life.”

“The hospital is very small and personal and all the staff were very kind and helpful and patient with me as I was very anxious.”

“The constant care and careful attention from all the staff nothing was too much trouble and they were available whenever needed. They were all individuals which made meeting them such a pleasure. They listened and followed up on everything quickly. No praise too high - will be telling everyone I know about you.”

"This is my third experience at this hospital as outpatient, day and 1 day or more. I have always found the place spotlessly clean, the staff very friendly and informative - caring and professional to the utmost degree. I would recommend this hospital to anyone.”

“Very efficient preparation and treatment for total right knee replacement. Very friendly and caring approach by all members of staff.”

“Absolutely brilliant hospital, caring, committed kind and friendly staff. Constant care provided, food and cleanliness excellent. Many thanks.”

“A well communicated service was delivered as planned. I liked knowing where I was on the list. The anaesthetist reassured me as I was concerned by the epidural. The nursing staff were very supportive during my nausea and pain episodes. Even the cleaning and food team are caring in how they do their job. And the Physio was a star… Thank you.”

“Everybody has been extremely kind, helpful, considerate and thoroughly professional - I have been very well looked after - the food has been excellent, thank you.”

“Care couldn't have been better - excellent all round. I liked especially how you were kept informed at every stage.”

“Excellent care, wonderful surgeon and staff, very comfortable environment.”

“I think this is an excellent well run hospital with friendly and caring staff.”

“I would recommend this hospital because the staff are very professional from [the consultant] and his team, the nursing staff are second to none, everybody from reception booking in through to going home - thank you all very much.”

“The friendliness of the staff who really do work as a team, the food was excellent and the surgery/procedure etc. explained well - professionalism at its best.”

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